Process Re-engineering 

We analyze, redesign and implement business 
processes to improve efficiency, reduce TAT 
and enhance customer satisfaction.  
We review all touch points and challenge the status quo to develop a ground-up understanding to produce practical solutions. Our expertise include:
1)  Credit underwriting and approval process 
2)  Collection processes and efficiency 
3) Verification processes 
4)  Account opening / closing 
5) Credit/Debit card mailing/activation/closure
6) Call center strategies/processes  
7) Customer / line management programs