Designed to teach delegates what credit and behavior scores are and how to develop and integrate them into retail banking businesses.

 

Program Objectives: 

 

• Understand what Scoring is, how it works and the implications of Scoring on the business.

• Experience the business impact of both well designed and poorly designed Scores.

• Learn how to manage Scores: Validation; Impact of Overrides; Relationship Models; responding to changes in population and environment.

• Enable business managers to:

  • Formulate and explain their Score strategy

  • Integrate Scoring into the business strategy

• Understand the support requirements for Scoring Management success:  systems, operations, marketing, etc.

 

Target Audience                                                                  

• Business and Credit Managers and their direct reports

• Credit and Behavior Score managers and administrators

• Senior staff from areas that need to understand how they impact or are impacted by credit and behavior scores.

• Compliance officers, internal auditors and operational risk managers

 

Course Delivery:

• Core techniques:  Lecture, group exercises and case studies

• Additional options:  computer simulation, pre-course readings, daily and final exams

• Duration:  Two to four days, depending on topics covered and delivery methods

 

Course Delivery Options:

• Client can include special topics presented by its staff

• Use of daily and final exams to test knowledge and identify areas for special focus

• Pre-course assignments to cover basics information outside of the classroom.

• On-site consulting by the instructor immediately after the course or as a follow-up to the course

• Remote follow-ups and participation by the instructor after the course

• Train-the-Trainer of the client’s staff to conduct future offerings of the course